Subscription Terms and Service Agreement

1. Agreement and Who We Are

These Subscription Terms and Service Agreement (the "Terms") form a binding contract between you ("Subscriber," "you") and Build Your Own Home, a sole proprietorship owned and operated by Alexander Pyslarash in Glendale, California, doing business as BYOH Permit Desk ("BYOH," "we," "us," "our"). They govern your purchase and use of the BYOH Permit Desk subscription reports and everything delivered or made available with them (the "Service"), and your use of buildyour-ownhome.com (the "Site").

You accept these Terms by checking the acceptance box at checkout, by completing payment, or by using the Service, whichever happens first. If you are accepting on behalf of a company, you confirm that you have authority to bind that company, and "you" then means that company.

Please read the Plan Summary at the top of this page together with these Terms. If the Plan Summary and the detailed Terms ever conflict on price, billing, renewal, or cancellation, the version more favorable to you controls.

2. Eligibility and Business Use

The Service is sold to businesses and working professionals for business purposes, such as estimating, pre-construction planning, sales development, and supply planning in the construction and home-improvement trades. It is not intended for personal, family, or household use. You must be at least 18 years old and legally able to enter into contracts.

You may not subscribe if you are barred from receiving services under United States law, or are listed on a United States government restricted-party list such as those maintained by the Office of Foreign Assets Control.

3. The Service

What we deliver. We compile, filter, and format publicly available municipal building permit records, and related public property and project information, into recurring reports for the metro area and construction segments you select. Reports are delivered by email, typically as a weekly digest and a daily feed, in PDF and/or spreadsheet (CSV) format. A typical entry includes fields such as the permit number, permit type and subtype, issue or submittal date, address, valuation, status, and the work description published by the issuing agency. The exact fields depend on what the source agency publishes.

Coverage. The Service currently covers permits issued in the City of Los Angeles. It does not cover Los Angeles County unincorporated areas or other cities unless we say so in writing. We may add, change, or retire metro feeds, report layouts, delivery schedules, filters, and file formats from time to time.

Delivery schedule. We aim to send the weekly digest each week and the daily feed on business days when new qualifying permits are available. Delivery depends on when source agencies publish records, so there is no guarantee of a specific delivery time, of any minimum number of records in a report, or that every qualifying permit will appear. A report with few or no entries because few permits met your filters is not a failure of the Service.

Setup. After checkout we use your checkout email address to send your first report and a welcome message. Reply to that message with your target metro area and trade focus so we can tailor your filters. Until you do, we may send a general feed for the metro area.

Informational service only. The Service is a research and workflow tool. It is not a lead guarantee, a bidding service, a licensing or code-compliance service, or a substitute for your own diligence.

4. Data Sources, Accuracy, and Non-Affiliation

Public records. Report content is derived from government open-data feeds and public records. For the City of Los Angeles, our principal source is data published by the Los Angeles Department of Building and Safety (LADBS) through the City of Los Angeles Open Data Portal (data.lacity.org). Use of that portal and its data is subject to the City's own Terms of Use, which state among other things that public data sets are provided for informational purposes, that the City does not warrant the completeness, accuracy, or fitness of any data set, and that data may be updated, corrected, overwritten, or refreshed at any time. You agree to respect those source terms where they apply to your use of the data.

No authoritative status. We are not the authoritative source for any record. Permit valuations, addresses, parcel details, statuses, and descriptions may be incomplete, delayed, duplicated, corrected, withdrawn, or wrong at the source, or may be altered by our filtering and formatting. Before you rely on a record to make a bid, spend money, or contact a person, verify it with the issuing agency or another primary source.

Independent business. Build Your Own Home is an independent private business. We are not affiliated with, endorsed by, sponsored by, or acting for the Los Angeles Department of Building and Safety, the City of Los Angeles, any county or state agency, or any other government body. References to agencies and datasets identify the source of public information only.

5. No Guarantee of Results or Exclusivity

Permit filings are non-exclusive public records that anyone, including your competitors, can access. We do not represent that any owner, tenant, developer, architect, or applicant named in a report is seeking contractors or bids. We do not guarantee any response, appointment, project award, contract, or revenue from your use of the Service, and we do not provide exclusivity by territory, trade, or time.

Nothing in the Service is legal, tax, engineering, architectural, financial, insurance, or contractor licensing advice. Consult a qualified professional for those matters.

6. Subscription, Fees, and Automatic Renewal

Price. The fee is $149.00 USD per month per metro feed, unless a different price is shown to you at checkout, in which case the checkout price applies to your subscription.

Automatic renewal. Your subscription begins when your first payment succeeds and renews automatically for successive one-month periods (each a "Billing Period") until you cancel. By subscribing you authorize us, through our payment processor Stripe, to charge your payment method the fee at the start of each Billing Period, in advance, until you cancel. There is no free trial and no introductory discount unless we state one in writing.

Taxes. Fees are stated before any sales, use, value-added, or similar taxes. If we are required to collect tax, it will be shown on your invoice or receipt.

Payment processing. Payments are processed by Stripe, Inc. We never receive or store your full card number. Your use of Stripe is subject to Stripe's own terms and privacy policy. You are responsible for providing a valid payment method and keeping it current.

Failed payments. If a charge fails, Stripe may retry it over several days and we may email you. We may pause or stop deliveries until payment succeeds, and we may end the subscription if payment cannot be collected after reasonable attempts. You remain responsible for amounts that are legitimately owed.

Price changes. We may change the fee for future Billing Periods. We will email you at least 30 days, and not more than 60 days, before a fee increase takes effect, state the new amount, and explain how to cancel. If you do not cancel before the increase takes effect, the new fee applies from your next Billing Period.

Receipts and records. Stripe emails a receipt for each payment to your checkout email address. Please keep it, as it shows the terms of your subscription and how to cancel. We keep a record of your acceptance of these Terms, including the date and the version accepted.

Disputed charges. If you believe a charge is wrong, please email us before disputing it with your bank so we can fix it quickly. We may suspend the Service while a payment dispute is open.

7. Cancellation

You can cancel at any time, at no charge, in either of these ways.

• Online, in the same place you subscribed: use the online billing portal (a Stripe-hosted page where you enter the email address you used at checkout and cancel with a few clicks). You do not need to contact us or give a reason.
• By email: send an email containing the word "cancel" to permits@buildyour-ownhome.com from the address used at checkout. No other information is required. We confirm and process email cancellations within one business day.

Effect of cancellation. Cancellation stops all future charges. You keep access to the Service until the end of the Billing Period you have already paid for, and your subscription then ends. There are no cancellation fees, no minimum term, and no penalty. We may show you information about the effect of cancelling, but we will never require you to speak with us or complete extra steps to cancel.

Acknowledgment. When you subscribe you also receive an email from Stripe that includes your plan, price, and a link to cancel. These Terms describe the same cancellation methods.

8. Refunds and Credits

Because reports are compiled and delivered shortly after they are generated, charges for a Billing Period in which reports were delivered are generally non-refundable, and we do not prorate refunds when you cancel in the middle of a Billing Period (you keep access until it ends).

Exceptions. We will refund the fee for a Billing Period, in full, on request in any of these cases: (a) we delivered no report at all during that Billing Period for reasons within our control; (b) you were charged in error or more than once for the same Billing Period; (c) you were charged after a valid cancellation request that we received before the renewal date; or (d) we end your subscription without cause during a Billing Period, in which case we refund the unused portion on a pro rata basis.

To request a refund, email permits@buildyour-ownhome.com within 30 days of the charge with the receipt email. Approved refunds are issued to the original payment method through Stripe and may take several business days to appear. Nothing in this Section limits any refund right you have under applicable law.

9. License and Restrictions

License. Subject to these Terms and payment of the fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the reports for the internal estimating, pre-construction, sales development, and business operations of the subscribing company, for the duration of your subscription. Employees and contractors of the subscribing company acting for it may use the reports.

You may not: (a) resell, sublicense, republish, publicly post, or redistribute reports or substantial portions of them to third parties, including as part of a competing lead, data, or newsletter product; (b) share your reports with other companies, or share a single subscription across separate businesses; (c) use automated means to scrape, harvest, or copy the Site, or use reports to build a bulk database or training dataset; (d) circumvent the Site's captcha, rate limits, or security measures; (e) remove attribution or notices; or (f) use the Service to build or benchmark a competing product.

Public records stay public. These restrictions apply to our compilation, selection, formatting, and delivery. They do not restrict anyone's right to obtain the underlying public records directly from the government source or to use them as the law allows.

10. Your Compliance Responsibilities

You are solely responsible for how you use the reports and for any outreach you make to property owners, tenants, applicants, architects, or other people or businesses named in or inferred from them. You agree that you will comply with all laws that apply to your business and your outreach, including without limitation:

• California Contractors State License Board (CSLB) licensing and advertising rules, including the Contractors State License Law (Business and Professions Code, Division 3, Chapter 9), and any rules on home-improvement and home-solicitation contracts;
• the federal CAN-SPAM Act and California Business and Professions Code section 17529.5 (commercial email);
• the Telephone Consumer Protection Act, the Telemarketing Sales Rule, and federal and state do-not-call rules;
• the California Consumer Privacy Act as amended by the California Privacy Rights Act, and other privacy and data-protection laws;
• laws against unfair, deceptive, or abusive practices, harassment, stalking, and discrimination.

You agree that you will not use the Service to harass or intimidate anyone, to misrepresent your identity, licensing, or affiliation (including implying you represent a government agency), to engage in fraud, or to make decisions about credit, insurance, housing, or employment eligibility. You will promptly honor requests from people who ask you to stop contacting them.

11. Personal Information in Public Records

Permit records may include the names and addresses of owners, applicants, contractors, and other individuals. We include only information that the source agency has published, and we do not add private data such as personal phone numbers or email addresses of homeowners. Reports are provided to you for legitimate business purposes only. You are an independent business responsible for lawful handling of any personal information in the reports, and you must process it only as these Terms and applicable privacy laws allow.

If an individual asks us to suppress or correct information in our reports, we may do so where the law requires or where we choose to, and we may ask you to do the same in your own records. See our Privacy Policy for how we handle personal information.

12. Intellectual Property

We and our licensors own the Service, the Site, the BYOH Permit Desk and Build Your Own Home names and logos, the design and layout of reports, and our compilation, selection, scoring, and formatting of the underlying records. Except for the limited license in Section 9, no rights are granted to you. Government-published records themselves are public information and are not owned by us.

If you send us feedback or suggestions about the Service, you grant us a perpetual, royalty-free, worldwide license to use them without obligation to you.

13. Third-Party Services and Links

The Service relies on third parties, including Stripe (payments and the billing portal), Cloudflare (hosting and security), and email delivery providers. Links on the Site or in reports may lead to third-party sites, including government agency sites. We do not control and are not responsible for third-party services, sites, content, or practices, and your use of them is at your own risk and subject to their terms.

14. Availability, Changes, and Events Beyond Our Control

We work to keep the Service available but do not promise uninterrupted or error-free operation. We may suspend delivery for maintenance, security, or technical reasons. We are not responsible for delays or failures caused by events beyond our reasonable control, including source-agency outages, changes or removal of public data feeds, internet or power failures, email-provider outages, labor disputes, acts of government, severe weather, fire, or disasters. If a source feed we rely on becomes unavailable for more than 14 consecutive days, we will tell you and you may cancel, and we will refund any Billing Period in which you received no report as described in Section 8.

15. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, THE SITE, AND ALL REPORTS AND DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE ACCURATE, COMPLETE, TIMELY, UNINTERRUPTED, OR FREE OF ERRORS OR HARMFUL COMPONENTS. WE DO NOT WARRANT ANY BUSINESS OUTCOME. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO PART OF THIS SECTION MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BIDS OR CONTRACTS, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR LOSS OF DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU ACTUALLY PAID TO US FOR THE SERVICE DURING THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if a remedy fails of its essential purpose. They do not limit liability that cannot lawfully be limited or excluded, including liability for fraud, willful misconduct, or violation of law. The parties agree that these limits reflect a fair allocation of risk and are reflected in the price of the Service.

17. Indemnification

You will defend, indemnify, and hold harmless Build Your Own Home, its owner, and its contractors from and against third-party claims, and resulting damages, fines, costs, and reasonable attorneys' fees, arising out of (a) your use of the reports or data, including your outreach to any person or business; (b) your violation of these Terms or applicable law; or (c) your infringement of any person's rights. We will give you prompt notice of any such claim and reasonable cooperation at your expense, and you will not settle a claim in a way that imposes obligations on us without our written consent.

18. Term and Termination

These Terms apply from your acceptance until your subscription ends. You may end your subscription at any time as described in Section 7.

We may suspend or terminate your access immediately, with notice by email, if you materially breach these Terms (including the license restrictions or compliance obligations), if payment cannot be collected, if we reasonably believe your use creates legal, security, or reputational risk, or if we discontinue the Service or the relevant metro feed. If we terminate for reasons other than your breach or non-payment, we will refund the unused portion of the current Billing Period.

After termination you must stop using the reports for any purpose that depends on an active subscription and delete any copies you are not permitted to keep. You may retain reports you received during your subscription for your internal records. Sections that by their nature should survive termination will survive, including Sections 4, 5, 9 to 12, 15 to 17, and 20 to 22.

19. Changes to These Terms

We may update these Terms. For material changes, we will email your checkout address and update the effective date at least 30 days before the change takes effect, and will explain how to cancel. If you keep your subscription after the effective date, you accept the updated Terms for future Billing Periods. Changes to fees follow Section 6. Prior versions are available on request.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and by applicable United States federal law. The Service is not subject to the United Nations Convention on Contracts for the International Sale of Goods.

Talk to us first. Before filing a claim, each party agrees to send the other a written description of the dispute and to try in good faith to resolve it informally for at least 30 days. Send notices to us at permits@buildyour-ownhome.com, and we will send notices to your checkout email address.

Courts. If the dispute is not resolved, you and we agree that the exclusive venue for any claim is the state or federal courts located in Los Angeles County, California, and each party consents to personal jurisdiction there. Either party may bring an eligible claim in small-claims court, and either party may seek injunctive or other equitable relief in court to protect intellectual property or confidential information.

Time limit. To the extent permitted by law, any claim related to the Service must be filed within two (2) years after it arose.

21. Electronic Communications and Notices

You consent to receive notices and records from us electronically, including by email to your checkout address and by posting on the Site, and you agree that electronic communications satisfy any legal requirement that they be in writing. Keep your email address current and make sure permits@buildyour-ownhome.com is not blocked by your spam filter.

We send service, billing, and legal messages as part of the Service. We send promotional or marketing messages only where permitted, and each includes a working opt-out. Opting out of marketing does not stop billing and service notices.

22. General Terms

Entire agreement. These Terms, together with the Plan Summary and our Privacy Policy, are the entire agreement between you and us about the Service and replace all earlier versions, including the LA Permit Desk Subscription Terms and Service Agreement dated before the effective date above.

Severability and waiver. If a provision is held unenforceable, it will be enforced to the maximum extent permissible and the rest of the Terms stays in effect. A delay or failure to enforce a right is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a sale or transfer of the business, with notice to you. Any attempted assignment in violation of this paragraph is void.

No third-party beneficiaries; relationship. These Terms do not create a partnership, agency, employment, or fiduciary relationship, and no one other than you and us may enforce them. Headings are for convenience only.

Interpretation. "Including" means "including without limitation." These Terms are written in English, and the English version controls.

23. Contact

Build Your Own Home, doing business as BYOH Permit Desk, Glendale, California, United States.
Email: permits@buildyour-ownhome.com
Cancellations and billing: the online billing portal, or email "cancel" to the address above.

Build Your Own Home, doing business as BYOH Permit Desk. Last updated November 14, 2026.